Private AI for mobile carriers.

Trace the service problem through alarms and topology

Correlate alarm sequences and distinguish a shared infrastructure issue from individual customer symptoms.

Inputs: Authorised telemetry, topology, service tickets and configuration histories.

From observation to completed task

Create an incident with diagnostic context and propose approved investigation steps.

Organise approved service and policy updates for staff

The supporting records include approved product guidance, service procedures and maintenance notices.

Staff verify current terms and customer permissions.

The systems involved

Network monitoring and service-management interfaces with restricted tool access.

SOS AI configures the local models and tool permissions for this workflow. Actions in business software follow the authority you approve; uncertain cases and actions outside those limits go to the responsible person.

What a useful result must get right

Engineers approve configuration changes; test event correlation and failed-data handling.