Private AI for healthcare & medicine.

Give staff time back between appointments

Phone calls, referrals and booking changes compete with patient-facing work.

KOVA can be configured to work with these inputs: consented telephone audio, appointment availability, referral queues and approved practice information.

What the AI looks for

Identify the reason for a call, transcribe the conversation and detect missing administrative information without inventing clinical facts.

What happens next

Route the request to the right desk, offer permitted appointment slots and prepare the follow-up in the practice system.

What SOS AI connects and configures

Telephony and scheduling connectors, caller disclosure, identity checks and separation of patient records.

KOVA runs the selected models locally. SOS AI combines the required model software, data connections and approved application tools around the job. Cameras, sensors, telephony and specialist applications are integrated where the workflow calls for them; they are not assumed to be present in every installation.

How to judge the result

Measure abandoned calls, booking corrections and unresolved requests; clinical triage and treatment remain with clinicians.