Private AI for social-service agencies.

Keep a request connected to the person responsible

Identify the requested service, detect missing form items and track unresolved requests.

Inputs: Consented intake conversations, approved resource directories and authorised case tasks.

From observation to completed task

Route the case and prepare follow-ups with only the information needed by the recipient.

Prepare a service-coordination brief from approved administrative records

The supporting records include service agreements, referral resources and authorised case notes.

Qualified staff determine eligibility and safeguarding actions.

The systems involved

Case-management access, safeguarding procedures and permission-aware retrieval.

SOS AI configures the local models and tool permissions for this workflow. Actions in business software follow the authority you approve; uncertain cases and actions outside those limits go to the responsible person.

What a useful result must get right

Qualified staff decide eligibility and safeguarding; avoid automated risk labels about individuals.