Private AI for banking.

Handle the service work around every account

Calls, application documents and transaction exceptions often arrive in separate queues.

KOVA can be configured to work with these inputs: authorised call recordings, account-service records, application inventories and transaction events.

What the AI looks for

Classify requests, identify incomplete applications and surface transaction patterns that need investigation.

What happens next

Route a service case, prepare a document request or assemble an analyst's investigation queue.

What SOS AI connects and configures

Bank-approved interfaces, caller verification, account entitlements and separately validated risk models.

KOVA runs the selected models locally. SOS AI combines the required model software, data connections and approved application tools around the job. Cameras, sensors, telephony and specialist applications are integrated where the workflow calls for them; they are not assumed to be present in every installation.

How to judge the result

Credit decisions and funds movement require bank authorisation; measure routing accuracy and false-positive investigation load.