Private AI for social services.

Keep a request connected to the person responsible

Administrative delays can force people to repeat sensitive information.

KOVA can be configured to work with these inputs: consented intake conversations, approved resource directories and authorised case tasks.

What the AI looks for

Identify the requested service, detect missing form items and track unresolved requests.

What happens next

Route the case and prepare follow-ups with only the information needed by the recipient.

What SOS AI connects and configures

Case-management access, safeguarding procedures and permission-aware retrieval.

KOVA runs the selected models locally. SOS AI combines the required model software, data connections and approved application tools around the job. Cameras, sensors, telephony and specialist applications are integrated where the workflow calls for them; they are not assumed to be present in every installation.

How to judge the result

Qualified staff decide eligibility and safeguarding; avoid automated risk labels about individuals.