Private AI for hospitality.

Handle the request while the guest is still asking

Reservations, housekeeping and maintenance need different actions from the same conversation.

KOVA can be configured to work with these inputs: consented calls, booking availability, service requests and room-status information.

What the AI looks for

Recognise intent, identify conflicting arrangements and forecast service workloads.

What happens next

Create a housekeeping or maintenance task and offer permitted reservation options.

What SOS AI connects and configures

Property-system and telephony integrations, guest verification and controlled access to preferences.

KOVA runs the selected models locally. SOS AI combines the required model software, data connections and approved application tools around the job. Cameras, sensors, telephony and specialist applications are integrated where the workflow calls for them; they are not assumed to be present in every installation.

How to judge the result

Confirm bookings and charges under approved rules; measure response time and missed handoffs.