Private AI for government & public sector.

Shorten the path from public request to responsible staff

Residents should not have to repeat a request because the first queue was the wrong one.

KOVA can be configured to work with these inputs: consented service calls, submitted forms, service directories and case-status records.

What the AI looks for

Identify the requested service, check administrative completeness and summarise the history for the receiving team.

What happens next

Create and route a case, acknowledge receipt and monitor overdue responses under approved rules.

What SOS AI connects and configures

Case-management integration, accessibility testing and records-retention controls.

KOVA runs the selected models locally. SOS AI combines the required model software, data connections and approved application tools around the job. Cameras, sensors, telephony and specialist applications are integrated where the workflow calls for them; they are not assumed to be present in every installation.

How to judge the result

Officials decide eligibility and entitlements; measure routing errors, repeat contacts and response times.