Fiber-network operators / Kelowna, BC
Private AI for fiber-network operators.
Trace the service problem through alarms and topology.

Trace the service problem through alarms and topology
Correlate alarm sequences and distinguish a shared infrastructure issue from individual customer symptoms.
Inputs: Authorised telemetry, topology, service tickets and configuration histories.
From observation to completed task
Create an incident with diagnostic context and propose approved investigation steps.
Prepare a maintenance-administration worklist
The supporting records include approved work orders, asset records and operating procedures.
Operators verify routes and safe work requirements.
The systems involved
Network monitoring and service-management interfaces with restricted tool access.
SOS AI configures the local models and tool permissions for this workflow. Actions in business software follow the authority you approve; uncertain cases and actions outside those limits go to the responsible person.
What a useful result must get right
Engineers approve configuration changes; test event correlation and failed-data handling.