Private AI for telecommunications.

Investigate service degradation before the queue grows

A customer complaint may be the first visible sign of a wider service issue.

KOVA can be configured to work with these inputs: authorised network telemetry, alarm histories, service tickets and maintenance events.

What the AI looks for

Correlate alarms, detect unusual performance changes and distinguish related customer reports.

What happens next

Create a consolidated incident and suggest diagnostic checks to the network team.

What SOS AI connects and configures

Telemetry ingestion, topology context and service-management integration.

KOVA runs the selected models locally. SOS AI combines the required model software, data connections and approved application tools around the job. Cameras, sensors, telephony and specialist applications are integrated where the workflow calls for them; they are not assumed to be present in every installation.

How to judge the result

Engineers approve network changes; measure detection lead time and incorrect incident grouping.